Hello! I’m Claire.
A strategic, inclusive, and collaborative design leader.
I’m a player-coach with 9+ years of experience building impactful products and empowered teams.
I have expertise in UX, UI, content, research, and product strategy for consumer and enterprise products.
I’m focused on helping Americans with limited resources access government benefits and avoid financial predators.
Where I’ve worked.
Column Tax, 2023 - current
Column Tax makes taxes easy and equitable. Americans with limited income have few non-predatory options for navigating our complicated tax system. Our mission is to democratize access to easy tax solutions and get users the money they’re owed.
Responsible for: Collaborating with eng, product, and tax expert partners to build out our product’s federal and state coverage. Uncovering user needs and crafting painless and humane experiences to address them.
Huge, 2015 - 2019
At Huge, a product and brand agency, I designed a variety of impactful digital experiences.
Experiences included: consumer apps, marketing sites, SaaS tools, chatbots, voice UI, and intranets. I designed for CMS platforms too.
Clients included: Vanguard, Thomson Reuters, NHTSA, Telus, ExxonMobil, TIAA, WeWork, Marcus by Goldman Sachs, MCM.
Propel, 2019 - 2023
Propel is the social impact startup behind Providers, a financial app that helps 6m Americans with limited income manage government benefits and more. As employee #12, I played an integral role in growing Propel’s business, culture, and design team.
Led design for: Providers Card, our debit product, which I helped launch and scale to 1m+ accounts. Providers Tax, which generated $50m in refunds and saved users over $1m in fees. A massive and impactful redesign and rebrand. Much more!
Movies and stuff, 2011 - 2015
I made ads and content while also trying (and sometimes succeeding) to make movies. I wrote, directed, and produced.
Still-relevent skills include: project management, team leadership, XF collaboration, effective critique, narrative structure, pitching work.
Clients included: L’Oréal, Matrix, Maybelline, Google, The Food Network, Subway, Empire State Development, Ferrari, Tag Heuer.